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Utilties Should Become Energy Services Providers

Posted by New Leaders Council 4 Admin on October 19, 2015 at 3:01 PM

Originally published in Forbes on October 18 by Jeff McMahon.

“The utility has to become the orchestrator of all of that change, and not just look at batteries and how it might harm them, or Google coming in as a competitor, or SunPower,” said Michel Gévry, president of the consulting firm Capgemini Québec, at ITron Utility Week. “What if you were this orchestrator? What if you became this energy services company that can embrace all of that technology and propose it?”

Instead of selling electrons or kilowatts, Gévry said, utilities should sell bundled services, which might include services utilities haven’t considered before, services enabled by smart meters and smart home technology, like home security, for example, or monitoring the elderly.

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